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| Conditions of Use |
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PLEASE INSPECT YOUR PACKAGES UPON RECEIPT. ANY DAMAGES OR MISSING ITEMS MUST BE REPORTED TO US WITHIN 5 DAYS OF RECEIPT OF PACKAGE.
It is very IMPORTANT that you read the instructional manual provided with your items, prior to installation. Once you have installed an item, it is no longer eligible for a REFUND! Therefore, if you are experiencing technical difficulties, you may contact us at 352-241-8259 to request assistance in completing your installation successfully. Gatemotors is solely a distributor of gate openers/operators and is not responsible for an imperfect installation. "A FAULTY INSTALLATION DOES NOT IMPLY THAT AN ITEM IS DEFECTIVE" Professional assistance (someone who is licensed and has experience) should be seeked if you are still experiencing difficulties after you have trouble shooted with one of our technicians. However, that is at the customers discretion and not reimbursable in any way by Gatemotors, Inc.
Items are sold with a 1 year warranty on electrical & mechanical parts. (please refer back to your Instruction Manual for specific warranty information) However, please keep in mind that the Warranty only covers Manufacturer's Defects NOT PARTS THAT WERE BURNED DURING A FAULTY INSTALLATION, NATURAL DISASTERS OR BY MOTHER NATURES CREATURES. If you need to send an item back for inspection, please call us first to obtain a RMA-Return Merchandise Authorization. If your item is under warranty and is found to be defective by Gatemotors, upon it's return, we will gladly send you a new one. NO REFUNDS will be given on "USED" Merchandise or after 30 days of purchase.
Prices and merchandise are subject to change without prior notice. All major credit cards are accepted. We also accept money orders, cashiers checks and personal checks. Payments made by Check (regardless of personal or bank check) will be held for 7-10 business days to assure clearance of funds, NO EXCEPTIONS. Payments should be made payable to GATEMOTORS, INC. and mailed to: 1260 Commons Court, Clermont, Florida 34711.
If you wish to return a package, please refer to our Returns & Shipping Policies.
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